About Us

AVS started as AV Syd in 1986, and we have been at the forefront of the revolutionary development in solutions for AV since then. You can feel safe in the knowledge of our vast experience of installations and an extensive range of high-quality products. If you have questions or need help finding your solution for AV, you can contact us.

AVS: Same High Quality

AV Syd has changed its name to AVS, but that is the only thing that has changed. Quality products, service, training, and technical know-how are still what we deliver. We continue to be your safe and complete partner in intelligent AV, with high-quality products and solutions, and knowledgeable installers and technicians. All employees stay constantly updated with relevant certifications.

Extensive Range

Our extensive range can help you find the solution you need for your audiovisual system – everything from individual projectors or a replacement cord to entire video conferencing systems.

Customers in Business and the Public Sector

Among our customers, you will find production companies, radio, television, filmmakers, and organizations in business and the public sector across the country. AVS has the highest credit rating (Triple-A) according to Soliditet and is certified according to ISO 9001 and ISO 14001.

Our Sustainability Work

Our policy regarding the quality, environment, and work environment is that in audiovisuals:

  • Offer total solutions
  • Maintain high availability
  • Take responsibility for our deliveries
  • Offer a wide product range with a focus on the environment
  • Maintain high competence
  • Be a total supplier

AVS is a secure supplier.
We are committed to complying with laws, reducing environmental impact, creating the right conditions for employees, and constantly improving our services and working methods.

SUSTAINABILITY FOR AVS

The starting point for our sustainability work is that the business must be conducted ethically, socially, and environmentally responsible. We work systematically with issues relating to safety, gender equality, and health for our employees, the work environment, and the impact on our environment. Our sustainability work is based on the objectives developed within the framework of our management system, which is certified by an accredited third party in accordance with ISO 9001: 2015 and ISO 14001: 2015.

Our sustainability work is built around three focus areas:

  • Our own operations must be conducted in a sustainable and responsible manner
  • We will work to push for sustainability issues within our supply chain
  • We will meet our customers’ needs in a resource-smart way and make it easier for them to make sustainable choices of products and services

This forms the basis of our contribution to Agenda 2030 and the Global Goals.

SUSTAINABLE BUSINESS – OUR WORK

As one of the leading companies in audiovisual products in Sweden, we have a great responsibility to provide our customers with the best possible advice regarding installations and products. Of course, we also must conduct our own business responsibly and sustainably.

We have summarized our expectations for the business in a Code of Conduct that covers all employees at the company. You can read the Code of Conduct in its entirety here. (Link to Code of Conduct for Employees)

Environment

In our operations, we work continuously to reduce our emissions. We set environmental requirements for transport, constantly strive to use transportation efficiently, and our technicians use vehicles with a high environmental classification. Our transport vehicles are of class Euro 6, and we monitor the market to be able to switch to electric vehicles for transport as soon as possible. Already today, we are replacing our company cars with plug-in hybrids. At our property in Malmö, we have installed solar cells that currently produce about 16,000 kWh of green electricity per year, and within our own business, we advocate (of course!) video conferencing for cooperation to keep travel and thus emissions down.

Our logistics department conducts ongoing work implementing environmental thinking in everyday operations. We recycle packaging materials from incoming goods, such as plastic and cartons, and have thus been self-sufficient in our distribution channel for a long time. Nowadays, no packaging material or cartons need to be purchased – it saves both the environment and the economy! The work of sorting corrugated cardboard, office paper, electronics, and metal is ongoing, and through it, we also minimize the number of empties of collection vessels. Our partner in waste management is ISO-certified.

We have ongoing work to increase the environmental awareness of our employees, from which transports you should choose to take care of residual material at installations. We also train our staff to handle chemical substances in the best and most environmentally friendly way. We work with a competence table and development plan to constantly increase and develop our staff’s competence to meet our customers’ requirements and needs and keep us updated about the technical development that takes place in audiovisual products. We work to create the right conditions for our employees and constantly improve our services, working methods, and management systems.

Work Environment, Gender Equality, and Competence

We must ensure a good working environment from a physical, mental and social point of view and constantly work to improve health and safety in the workplace. We strive to be a good employer for all employees and offer an attractive workplace imbued with our core values of honesty, respect, and trust. Our core values are guidelines for our entire business and how we as a company and our employees are expected to act in different situations. Our corporate culture and conduct must be characterized by tolerance, and no form of abusive or derogatory behavior is accepted. At AVS, of course, there is zero tolerance for all forms of discrimination based on, for example, ethnic origin, nationality, outlook on life, sexual orientation, gender, or age. We work actively for equal treatment and to increase diversity and gender equality in our business. AVS sees gender equality as something obvious which should permeate the entire business. The company, therefore, works to ensure that the business is neutral and that women’s and men’s resources are always utilized in all areas.

We work continuously to create the right conditions for our employees and, in this way, constantly improve our services, working methods, and thus our management system. We work with a competence table and development plan to continually increase and develop our staff’s competence to meet our customers’ requirements. We also need to stay up to date with the technical development in audiovisual products and their environmental and sustainability performance. In addition to technical training focused on products, education is also conducted on environmental advice, human rights, and the ILO’s fundamental principles.

SUSTAINABLE VALUE CHAIN – PRODUCTION & WORKING CONDITIONS

As a supplier of an extensive range of audiovisual products, we are part of a large, complex global value chain with several challenges ahead of it to help create our future sustainable society. People usually talk about the product’s footprint – what has this “cost” regarding materials, energy, or climate impact? And under what working conditions has it been produced?

Challenges in the Supply Chains

Screens, projectors, tablets, and the digital infrastructure required to use today’s technology usually consist mainly of virgin (non-recycled) materials. They also contain so-called rare earth metals and conflict minerals. The extraction and processing of these can cause a tremendous negative environmental impact. There are also poor working conditions that sometimes contribute to human rights violations. In the case of certain minerals, sales can provide financial support for armed conflicts. These are called conflict minerals and include gold, tantalum, tin, and tungsten.

To promote responsible mineral imports, the EU has introduced a new Conflict Minerals Regulation, which aims to increase traceability at the supplier level and end illegal mining and human rights violations. The regulation was applied to importing conflict minerals on 1 January 2021. It will hopefully facilitate and drive the industry’s work so that minerals can be procured responsibly.

Audiovisual products also contain many other materials – such as plastics, metals, and chemicals of various kinds, the production of which also requires many resources. However, above all, most materials are finite resources. That is why it is so important that we do not waste these valuable materials but reuse and recycle them for as long as possible. Further down the page, we tell you more about how you can ensure that your products have as long a life as possible!

Sustainable Alternatives

As with most IT products, the production of audiovisual products often occurs in so-called high-risk countries in terms of working conditions and parts of the world that are largely supplied with fossil energy. All these areas in the product’s first part of the life cycle – from raw material extraction to how it is produced – affect how large the product’s footprint is. If a product is to be classified as sustainable, it must be produced in a resource-smart way under sustainable working conditions. Together with the rest of the industry and our customers, we work to get more genuinely sustainable products on the market to meet our customers’ needs sustainably.

WHAT DO WE DO AT AVS?

Cooperation and Governance in our Supply Chain

One of our overall goals in the business is to offer a comprehensive product range focusing on the environment. Therefore, we work continuously to provide products that are produced sustainably, both in terms of the resources used and the work situation of the people who produce them. Our products contain many components and materials, and the supply chains are often long, so it is often difficult to gain complete insight into each production stage. Together with our suppliers, we work actively to influence our entire supply chain and raise the sustainability perspective at all levels.

AVS supports the UN Global Compact initiative, which means that we must work to promote respect for human rights and basic working conditions, work for a better environment, and fight against corruption. The principles of the Global Compact form the basis of the AVS Code of Conduct for Suppliers. The Code of Conduct requires suppliers to live up to the same standard as ourselves in all areas of social and environmental responsibility. We expect our suppliers and partners to respect the Code of Conduct and do their most to live up to the requirements, both within our own organization and in the supply chain. Minimizing the risks at the whole supplier level is continuous work. We make regular evaluations and risk assessments of our critical suppliers to increase governance and transparency in our value chain.

AVS Code of Conduct is accepted via the AVS supplier certificate, which suppliers and partners must complete to be approved. You can read more about the Code of Conduct under

Code of Conduct for Suppliers“.

Sustainability-labeled Products

We want to help our customers choose more sustainable AV equipment and therefore strive to highlight and market sustainability-labeled products on our website so that it will be easier to make better choices. Among other things, we offer TCO-certified products, a world-leading sustainability certification for IT products, which helps you make responsible product choices that drive the industry in a sustainable direction.

The TCO certification contains social and environmental requirements from a life cycle perspective, including social responsibility in manufacturing, material use, guarantees and availability of spare parts, user safety, and recycling. The TCO Certified label is available for monitors, laptops, smartphones, tablets, all-in-one computers, desktops, projectors, and headsets. Read more about the TCO certification in the pdf file “A more sustainable IT product choice”.

We also offer products that are certified according to the labels Energy star, a label that shows that a product meets the energy efficiency requirements, and the EPEAT from The Green Electronics Council, which also considers a product’s environmental impact from a life cycle perspective. The EPEAT label is available for computers, monitors, and printers. For printers, cartridges and paper, we also have Nordic Ecolabelled and EU Ecolabel certified products and products marked with the Blue Angel, which is Germany’s equivalent of the Nordic Nordic Ecolabelling.

SUSTAINABLE USE OF AV PRODUCTS – CIRCULAR & ENERGY EFFICIENT

Our responsibility and ambition extend beyond our own business. Our products have great potential to create sustainable values by increasing the conditions for collaboration, learning, effective communication, and developing cohesion between people without us having to travel and consume fuels. By helping our customers find and install the right audiovisual technology based on their needs, providing support and service in how the equipment is used most smartly, and taking responsibility for our products and services throughout its life cycle, we try to be part of building a sustainable society. We hope you enjoy being part of it because it’s the only way we can succeed!

Climate Impact of the Use of AV Products

The use of audiovisual products and services gives rise to climate change due to the electricity needed to power both the products themselves and maintain data traffic. Two things affect how significant the impact will be; the product’s energy efficiency and how the electricity used in the system is produced. In Sweden, it looks better than in many other countries in terms of climate impact from electricity production. However, much of the electricity used for data transmission is produced in other countries.

Even though digital technologies and products are becoming increasingly energy-efficient, use is increasing at such a rate that energy use in the IT sector is increasing overall. This means that they also account for an increasing share of climate-affecting emissions. As a user of audiovisual products, it is therefore essential to keep in mind that the products you choose to buy match your needs, are used for as long as possible, and can be reused by someone else when they no longer fulfill the desired function – or upgraded to do so. Here we are happy to be with our customers all the way and coach and educate them on how our products are used smartly!

Extend the Life and then Recycle the Product

A significant challenge is that many products have a short service life and are difficult to repair, have a low resale value and tend to be forgotten and left in storage, or do not end up in the right hands for responsible recycling. To create a more resource-efficient society, we can both reduce energy consumption, extend the life of the products we use, and challenge the norm that everything must be newly produced or made of virgin materials. We want to create conditions for a secondary market where the recycling of products creates value for more people.

WHAT DO WE DO AT AVS?

The Right Product – The Right Use: Total Solutions with Long Service Life, High Availability & Service

Our goal is for our customers to get the right product for their needs and for us to be flexible and come up with new solutions when the conditions change. The right product – the right use: we create the most significant possible benefit based on our services.

We have extensive experience in complete audiovisual solutions in classrooms, meeting rooms, video conference rooms, public environments, auditoriums and lecture rooms, studios, and events. We work with total solutions and can offer most products and solutions in AV, and to give our customers the solution that suits them best, we are brand independent. We support our customers throughout the process from purchase to installation, use, and return (see below) to create the most significant possible benefit at the least likely resource cost.

We care about the long service life of our solutions and offer maintenance and service of the equipment even after the warranty has expired. We have high availability to provide consistent and high-quality of our solutions. We have offices and warehouses in Malmö, Stockholm, and Gothenburg, and our experienced AV advisers cover the whole of Sweden for installation and service. Our customer service and service organization are experienced and are always ready to help our customers.

Our Simple and Secure Take-back Service: Circular Handling of your IT Equipment

As our goal is to deliver well-functioning complete solutions in intelligent AV to our customers, it also means that we take responsibility for the entire life cycle of our products. To make the best use of existing resources and contribute to the transition to a more circular economy, we want our products to be able to be used for as long as possible. Therefore, with our partner GIAB, specialists in product reconditioning and recycling, we have designed a service for take-back and reuse of obsolete IT equipment. We want to contribute to simplifying, creating control, and streamlining the entire IT management for our customers.

The service means we dismantle the old one in connection with the delivery and installation of new equipment for your business. We pass the products on to GIAB in Staffanstorp, which inventories, deidentifies and deletes all data, reconditions what is needed, and upgrades the products. The products with resale value are then put up for sale and will eventually be used again. In this way, we can extend the life of functional units and avoid the new production of products and the significant resource cost that this entails. For example, if you choose a recycled screen instead of a new one, you save about 500 kg of carbon dioxide in the atmosphere!* If we all treat our IT equipment as the valuable resource it is, even when it has a few years on its neck, we can reduce emissions with relatively simple means and use our resources smarter. It’s a win-win for everyone involved, and everyone can contribute! The more people who submit to and demand “new” equipment on the recycling market – the faster we contribute to the transition and get the wheels of the circular economy to start spinning for real.

The resale of the products that GIAB has reconditioned only takes place in Scandinavia to reduce the risk of the products being exported illegally as e-scrap. Spare parts are saved for products that cannot be repaired or upgraded, and other material is sent to responsible recycling operators.

GIAB ensures that all products are deleted on memory media through software from BLANCCO, the world’s leading recognized tool for data erasure of IT products. For each memory media, a certificate is obtained that deletion has been performed. This way, we can guarantee that all information has been deleted irrevocably. GIAB has been certified according to ISO 9001 and ISO 14001 since 2015.

Through this collaboration, we want to help expand the market for circular product flows and encourage circular consumption. In this way, we all help reduce waste, minimize climate impact and optimize resource use.

HOW CAN YOU, AS A CUSTOMER, JOIN AND CONTRIBUTE?

When you invest in AV products or complete solutions for audiovisual communication, it is essential to begin by investigating your needs carefully so that we can help develop the most intelligent solution – the one that most resource-efficiently fills the desired function. That is why we always offer our customers consultation and inventory of their needs to ensure that our solutions meet them.

Due to the high cost of resources in terms of materials and energy to produce new products, it is important that the products you choose to procure are used wisely and efficiently and create the greatest possible benefit.

Here are some tips for intelligent use of AV products:

  • Think function instead of product – what are our needs?
  • Get the equipment that delivers the function you need, use it well, service it and keep it updated.
  • If possible, choose sustainability-certified products.
  • Select products with a power save mode and automatically turn them off when not used.
  • Demand upgraded/recycled products. When your needs change, submit your used product to us and replace it with a new one that meets your new needs.
  • Data traffic is also a limited resource – use it wisely.

If you want to know more about how we at AVS work with issues related to sustainability, you are welcome to contact Mikael Wickström.

 

Malmö, 20 september 2021
Mikael Wickström, CEO

Sources:* IVLs produktdatabas: Miljöfördelar med återbruk, 2020

 

Supplier code of conduct

AVS is a complete partner for Audiovisual products and one of the leading companies in Sweden in this field. This means we have a great responsibility to provide our customers with the best possible guidance regarding installations and products. Accordingly, we want to ensure that the goods and services purchased are produced under sustainable and responsible conditions.

AVS supports the United Nations Global Compact initiative*, which means that we will work to promote respect for human rights, good working conditions, environmental protection and combat corruption. The principles of the Global Compact form the basis of AVS’s Supplier Code of Conduct. We expect our suppliers and partners to respect the Code of Conduct and that they, within their own organization and supply chain, do their outmost to attain the requirements stated below.

Suppliers and partners must commit to this Code of Conduct to be approved. The commitment is stated when signing AVS’s Supplier Statement.

Malmö, September the 1st 2018

Mikael Wickström, CEO

*The Global Compact is based on ILO core conventions on employment and working conditions (29, 87, 98, 100, 105, 111, 138 and 182), as well as the UN Declaration on Human Rights and the UN Convention on the Rights of the Child, Article 32, and the UN Convention against Corruption.

 

Requirements for suppliers


Legal compliance

Ensuring awareness of and compliance with relevant legal requirements is the basis for compliance with this Code of Conduct. We expect our suppliers to have updated knowledge of, and comply with, relevant international regulations and conventions as well as regional and national laws in the countries where they operate.

Respect for human rights
Suppliers have a responsibility to respect and promote human rights, within their own business as well as in the supply chain. The supplier shall ensure that it does not, directly or indirectly, contribute to violations of human rights. The supplier is expected to have procedures in place to evaluate the risk of contributing to human right violations through their activities.

Health and safety in the work environment
The employee working in the supplier’s operations should be offered a safe and healthy work environment where preventive measures to minimize damage and health risks should be taken. Employees shall be educated on the possible health risks that the work may entail, including fire safety, hazardous work and first aid. The employer shall, as far as possible, provide relevant protective equipment and ensure that health and safety information is easily accessible at the workplace.

No child labour, slavery or forced labour
In accordance with the International Labour Organization’s (ILO) conventions, our suppliers may not participate in, or benefit from, the use of child labour, slavery or any other form of forced labour.

No discrimination or harassment
The supplier shall promote diversity and equal opportunities in its operations. Discrimination on grounds of ethnicity, gender, pregnancy, religion, social origin, nationality, disability, political opinion or sexual orientation may not occur. No employee may be subjected to hash or inhumane treatment, including sexual harassment or any form of mental or physical punishment.

Working hours and compensation
Wages shall be paid directly to the employee at the agreed time and in full. The supplier shall ensure that living wages are paid to the employees, and may in no case pay less than the nationally/locally stated minimum wage. The weekly working hours may not exceed the legal limits and when overtime work is needed, it shall be adequately paid.

Freedom of association and the right to collective bargaining
The supplier is expected to acknowledge and respect the employees’ right to freedom of association and the right to negotiate collectively as stipulated in pertained laws and ILO conventions.

Environment
Suppliers shall conduct their business with respect to the environment and comply with local and national environmental legislation. Trough routines for identifying, measuring and monitoring its environmental impact, the supplier shall work to continuously improve its environmental performance and minimize resource consumption and emissions. The supplier shall strive towards a life cycle perspective regarding the environmental impact from products and services, and shall set environmental requirements for subcontractors.

Anti-corruption and business ethical requirements
AVS does not accept any form of corruption. We require our suppliers to conduct their business in accordance with applicable bribery legislation and to apply thorough accounting procedures. Relevant training for sales and purchasing employees is recommended. We do not accept that our suppliers offer or receive bribes, or in other ways seek to exert any kind of undue influence in their business relations.

Conflict zones
The supplier must ensure that no business is done which in any way supports war, conflict, drug trade or slave trade. This also includes the use of conflict minerals.

Management system

Risk assessment, implemented policies, processes and procedures, clearly communicated roles and responsibilities, relevant education and instructions, goal establishment and evaluation, along with effective control systems form the foundation of a successful implementation of the Code of Conduct. We expect our suppliers to strive for continuous improvement, which implies that operations are run using management systems and in accordance with standards relating to the areas described in the Code of Conduct.

Compliance and control

All business relationships between AVS and our suppliers must be based on honesty, trust and cooperation. By accepting this Code of Conduct, the supplier undertakes to ensure implementation of these requirements within its own operations as well as for its subcontractors and partners. It is also the suppliers’ responsibility to evaluate, make risk assessments and control its own supply chain and to collect relevant information about the compliance throughout the supply chain.
AVS reserve the right to make audits to ensure the compliance with this Code of Conduct. Such audits may also be carried out by an independent third party. Deviations detected during audits must be adjusted as soon as possible. We also wish to cooperate with our suppliers in finding constructive solutions to issues related to sustainable business, whether related specifically to this Code of Conduct or not.
Failure to comply with the requirements stated in this Code of Conduct will adversely affect the business relationship with AVS, including but not limited to the risk of termination of the contract.

Deviations and complaints

The supplier undertakes to ensure that systems for reporting and managing deviations from the conditions described in this Code of Conduct are implemented in their own operations and in the supply chain. In the event of deviations from this Code of Conduct or other similar complaints, the supplier’s employees are encouraged to report the deviations to AVS. The information will be treated confidentially.

You who want to be completely anonymous can report deviations AVS here.

Code of Conduct for Employees

AVS is a complete partner in audiovisual products and one of the leading companies in Sweden in this area. Thus, we are responsible for providing our customers with the best possible advice regarding installations and products. At the same time, we conduct our own business responsibly and sustainably. We have summarized our expectations for the business in a Code of Conduct that covers all employees at the company.

Our Code of Conduct is based on our core values; honesty, respect, and trust, and is a guide for how we as a company and our employees are expected to act in different situations. We work systematically with issues concerning gender equality, the work environment, and the environment and have adopted a standard policy in these areas. To clarify our expectations of our employees, we have developed the present Code of Conduct. The Code of Conduct describes the guidelines we should all strive to follow and gives us practical guidance in our daily work and business decisions.

Each employee is responsible for complying with the Code of Conduct and is asked to report any violations to the immediate supervisor.

The company’s management has adopted the Code of Conduct. It will be reviewed annually to ensure that it is adapted to both the requirements and expectations of the outside world and the development of our organization and business operations. The Code of Conduct is updated as needed.

Vår uppförandekod bygger på våra kärnvärden; ärlighet, respekt och tillit och är vägledande för hur vi som företag och våra medarbetare förväntas agera i olika situationer. Vi arbetar systematiskt med frågor avseende jämställdhet, arbetsmiljö och miljö och har antagit en gemensam policy inom dessa områden. För att tydliggöra våra förväntningar på våra medarbetare har förevarande uppförandekod tagits fram. Uppförandekoden beskriver de riktlinjer vi alla bör sträva efter att följa och ger oss praktisk vägledning i vårt dagliga arbete och affärsbeslut.

Varje medarbetare ansvarar för att följa uppförandekoden och uppmanas att rapportera eventuella överträdelser till närmsta chef.

Uppförandekoden har antagits av företagets ledning och kommer att ses över årligen för att på så sätt se till att den är anpassad till både omvärldens krav och förväntningar samt utvecklingen av vår egen organisation och affärsverksamhet. Uppförandekoden uppdateras vid behov.

Malmö, 1 september 2018

Mikael Wickström, CEO

 

Our Guidelines
We strive to be a competitive, respected, and trusted partner in audiovisual products. Customers, employees, suppliers, and other stakeholders should feel confident in what AVS stands for and know what they can expect in contact with us.

Our Code of Conduct clarifies how we as a company and our employees should act responsibly to run the business ethically, socially, and environmentally. Our environmental work is based on the objectives developed within the company’s environmental management system framework. The starting point is that the business must be conducted according to relevant legal requirements and with the least possible negative impact on the environment to contribute to sustainable development.

AVS shall actively combat all forms of corruption, including extortion and bribery, and promote transparency and employee awareness of these issues. Our agreements with customers and suppliers, often legal entities, are covered by confidentiality. Only those who need access to information to carry out their assignment must take part in such information, and it must be handled confidentially.

Our Customers
Within AVS, we work together to create benefits for our customers. We must take the time to understand the customers’ wishes and act with respect and understanding. In contact with customers, we must always be well informed about the customers’ situation to find the right solutions. All customers are important and deserve a good response, and we will always do our best to help our customers.

Our Employees
We strive to be a good employer for all employees and to offer an attractive workplace permeated by our core values. Our corporate culture and our behavior must be characterized by tolerance. No form of abusive or derogatory behavior is accepted. At AVS, there is zero tolerance for any form of discrimination based on, for example, ethnic origin, nationality, outlook on life, sexual orientation, gender, or age. We work actively for equal treatment and to increase diversity and gender equality. We work to improve health and safety in the workplace constantly. We must ensure a good working environment from a physical, mental, and social point of view.

Our Partners, Suppliers, and other Stakeholders
We always retain our responsibility towards customers and other stakeholders, even when we have outsourced an assignment to a subcontractor. We always answer to our customers and do not blame a subcontractor. When handling assignment agreements, we must therefore ensure that our partners take the responsibility required by laws and other rules.

Procurement of products and services must take place in accordance with our Code of Conduct for Suppliers. AVS supports the UN Global Compact initiative, which means that we must promote respect for human rights and basic working conditions, work for a better environment, and fight against corruption. The principles of the Global Compact form the basis of our Code of Conduct for Suppliers. The exact requirements that are placed on us regarding sustainability assessments we must put on our subcontractors.